Please note that all bookings are non-cancellable and non-transferable* and clients are responsible for ensuring they book the right dates and times.
*Please note our COVID Rebooking policy
COVID Rebooking Policy
In the event of a government restriction around operating we will refund all clients in full.
We understand that families may have existing bookings but have now been asked to isolate or have COVID symptoms and should remain at home. We do not offer cancellations or transfers typically, but if you email us your booking details we will put your ticket(s) back on sale, and if sold*, we will refund you the amount minus a £1 administration fee.
*we will consider tickets sold if all the tickets for the session have been sold.